Client: Massachusetts Bay Transportation Authority (MBTA)
Challenge: MBTA’s commuter rail system faced interoperability and performance challenges with its PTC network, affecting operational efficiency and regulatory reporting.
Solution: As Director of PTC, Ryan coordinated across 14 agencies, managed 150+ personnel, and oversaw vendor and contractor deliverables to resolve latency issues and improve system uptime.
Results:

• Increased PTC system reliability by 25% in the first year.

• Delivered consistent, audit-ready quarterly compliance reports to the FRA.

• Established a centralized compliance documentation library, streamlining audits and inspections.